Privacy policy

Overview: This policy explains how Mod Heaven ("we", "us") collects, uses, and protects your personal information when you use modheaven.store. By using our site, you agree to this policy.

What We Collect: We collect information you provide directly — such as your name, email, shipping address, and payment details — as well as automatically collected data like your IP address, browser type, and browsing behaviour on our site via cookies and similar technologies.

How We Use It: Your information is used to process and fulfil orders, manage your account, send order-related notifications, provide customer support, and for marketing communications where you have opted in. We also use data to detect fraud and improve our services.

Who We Share It With: We share your information only with third parties necessary to operate our business, including payment processors, shipping partners, and platform providers (such as Shopify). We do not sell your personal information. Business and marketing partners may receive data in accordance with their own privacy policies.

Cookies: We use cookies to power site functionality, remember your preferences, and analyse site usage. You can manage cookie preferences through your browser settings, though disabling cookies may affect your experience.

Your Rights: Depending on your location, you may have the right to access, correct, delete, or export your personal data, restrict how we process it, or withdraw consent at any time. To exercise any of these rights, contact us at info@modheaven.store. We will respond in accordance with applicable law.

EU & International Users: Your data may be stored or processed outside your country of residence. For users in the European Union, we rely on approved transfer mechanisms such as Standard Contractual Clauses where required.

Children: Our site is not intended for children. We do not knowingly collect personal information from anyone under 16.

Changes to This Policy: We may update this policy from time to time. The current version will always be posted on our site with an updated date.

Contact: For any privacy-related questions or requests, email us at info@modheaven.store.

Last Updated June 2026.